While a bit shaky, a customer seems ok when he approaches the desk. Needs some information from Vital Records in another state. As I turn to the computer to find out what he needs to do, he remarks "I'm in bad pain."
"Oh my," I get these comments all the time.
"I got stabbed, look at my arm." Sure enough, 5 surgical staples embedded in his arm. "I got stabbed in the shoulder." In front of God and everybody, he lifts his t-shirt up so I have an unobstructed view of the 8 inch long row of surgical staples embedded in the top left side of his chest.
"Oh my! Put the shirt down, now, ok?"
"Yeah, it hurts. I got morphine, though."
We get the information and his girlfriend arrives. "We need to go home and rest now," she says.
"No shame in that, you need to rest to heal!" I'm trying to be insistent, empathetic, and encouraging all at the same time. While we do not unilateraly arrive at agreement, the girlfriend wins and they depart.
In other news, our sidewalk evangelist's phrase of the day: "HEAVEN OR HELL?"
Heaven or hell.
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