Thursday, June 09, 2011

Just Another Day

wtf photos videos - Blending In
It's another fine day at the 'ol biblioteca. 

Because I'm a conscientious librarian, I decided to go undercover today and learn about our customer experience.  Under normal circumstances, I'd then use this information to find ways to improve our customer's experience in the building.  Today, I was just enjoying walking around unsupervised.

My first destination was the Teen Center.  This is a magnificent place.  Truly.  500 kids were jammed in there  using computers, reading manga, watching movies, and flirting.

Ah yes, the annual flirting ritual.  Our Teen Center sees a lot of it.
I wish to add that flirting, inside or outside the library is not limited to teens!  There is a sense of dating-urgency around here in June.  Anyone down here looking for a good time date, knows full well that the dating season is winding down.  It's desperation time.  Best get in a relationship now before all hell breaks loose in July. 

It's too freakin' hot to flirt in July in Phoenix.  July through September is the non-dating season.  Seeing your prospective significant other for the  first time when you are both covered in dust and sweat is a major FAIL. For most people, anyway

It's frustrating.  But, stalwart desert rats that we are, Phoenicians find many ways to keep their hands busy in the summer heat.  Staying in the solitary comfort of your home air-conditioning is a key survival skill for Phoenicians.

But I digress
After recovering from the inevitable rash I get when exposed to so many teen hormones at once, I wandered into the children's area. 

As I approached, I was nearly run over by a herd of 213 children here for today's puppet show:

Give Booktender A Heart Attack. 

A good time was had by all

wtf photos videos - Your Farts Are Quiet RepugnantI went up to the non-fiction collection on the fifth floor to
investigate the experiences the average customer might have up there.  Note that I said average. 

What I found was a place jam-packed with our regular customers.  Our regular customers are above average in many ways.  They're also smarter than the dickens.  How else to explain their ability to read with their eyes closed?  And sit in comfy chairs all day and stay awake.  Brilliant! 

Since the non-fiction collection was filled with our regulars, I was unable to ascertain what experience the average customer might have on that floor

By this time, my supervisor caught hold of me and sent me crashing down to the first floor where it was my turn to provide service at the Fiction desk. 

Our library is a place of wonders.  Thought-provoking.  Lively, in fact.  Today, I was unable to go any further in my customer experience experiment.  Despite my supervisor's best efforts, I vow to continue my study to the farthest reaches of the building.  Stay tuned.

Meanwhile, in Stratford-on-Avon

wtf photos videos - Unexpected Shark Attack

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